TERMS AND CONDITIONS FOR TUITION WITH GRANT MUNGO
(2024 Students)
The following terms and conditions apply to all lesson agreements made by Grant Mungo (“GM”) and his students, and the parents/guardians of his students (“the student”). By attending lessons the student/guardian are agreeing to the following terms and conditions.
1. Term Dates
1.a. Private Students -
1.a.ii. The lesson arrangement is ongoing and does not adhere to the school terms. It is expected that lessons will occur as scheduled in person or via Zoom unless prior arrangements have been made. Lesson fees are charged monthly based on a 50-week teaching year.
1.a.ii The 50-week teaching year will typically run from the second week after New Year’s until the week before Christmas, with the two-week break occurring over the Christmas/New Year period.
1a.iii. Lessons will continue on public holidays unless prior arrangements have been made.
1.b. School Students OGHS -
1.b.i The lesson arrangement for students at Otago Girls High is ongoing and adheres to the school terms. It is expected that lessons will occur as scheduled in person or via Zoom unless prior arrangements have been made. Lesson fees are charged on a termly basis.
2. Communications
2a. All correspondence is sent out to the student by email. If this causes a problem, please let GM know.
2b. It is the responsibility of the student to make GM aware of any changes to their
contact details. GM will not be held responsible for any missed communications, late/
overdue payments, missed lessons, etc. if this is due to incorrect contact information.
2c. Due to the size of our student roll, most of GM communication is done via bulk
delivery services e.g. mail merge, therefore there is a level of potential error associated
with this. If you notice something incorrect e.g. lesson details or account details, it is not
meant offensively. In these cases please let us know via email to grant@grantmungoguitar.com so we can rectify the situation as soon as possible.
3. Timetabling of Lessons
3.a. Teaching weeks at GM are on a monthly basis.
3.b. Each student will be allocated one lesson a week.
3.c. The student will be informed of the lesson day, time and the date of their first lesson
before their teaching commences, either by phone, in person or by email. GM will aim
to confirm all the lesson details by email, but does not guarantee that this will be the
case if it deems sufficient confirmation has been provided by other means.
3.d. Timetabling changes - if the agreed lesson times or days need to be changed, the pupil will be contacted as far in advance as possible and alternative arrangements will be made to continue the lessons at times and days suitable to the pupil and MS.
3.e. At all times it is the responsibility of the student to be aware of the first and last dates of their lessons for the month with GM.
4. Absences
4.a. Student Absences -
4.a.i. If a student is unable to attend a lesson please let GM know at the earliest time possible, either by email grant@grantmungoguitar.com or by phone: 021 02 55 95 44. No refund or credit will be issued for a missed lesson.
4.a.ii. Students missing lessons for any reason may request a catch up lesson. Catch-up lessons are subject to GM availability and a rescheduling fee of $10 will be charged (in addition to the regular monthly lesson fee) per catch-up lesson.
4.a.iii GM may offer catch-up lessons at no additional charge at his discretion.
4.a.iv If the pupil will be away for an extended period of time (three or more weeks), monthly lesson fees will be charged at 50% to reserve the pupil’s allocated time slot( see 7h).
4.b. Tutor Absences -
4.b.i. If GM is unavailable to teach in person or via Zoom a catch-up lesson will be arranged with the pupil.
4.b.ii. If this is not possible, a lesson credit will be applied to the student’s invoice for the following month.
4c. Unavoidable cancellations –
4.c.i. If GM cancels any lessons due to events out of his control (earthquake/flooding/snow etc.) a refund or credit may be given at the discretion of GM.
4.c.ii. A student may be able to pay a %50 fee to keep their slot open whilst they are away.
4.d.iii. Group lesson absences work exactly the same as individual lesson policies.
5. Duration Of Lesson Agreements
5.a. The lesson agreement between GM and the student is a rolling agreement that continues each month.
5.b. The student/guardian are emailed their invoice towards the end of each month until a cancellation notice has been received, as discussed below.
6. Cancelling the Lesson Agreement
6.a. If the student wishes to cancel the lesson agreement with GM, a written notice must be received by GM a month prior to the last intended lesson.
6.b. Verbal notice given to the GM will not be acted upon unless confirmed in writing to GM by the student.
5.c. If GM has to cancel a lesson agreement they endeavour to give 2 weeks notice to the student. Any lessons remaining past the end date will be credited to the students account if a payment has already been made.
5.e. In exceptional circumstances, GM has to cancel a student's lesson due to damage of GM property or harassment by the student, this may be done with no notice, credit or refund of outstanding lessons.
6. Fees
7.a. The student will be billed for each month in full before the commencement of the new month.
7.b. Payment must be received before the new month starts unless an agreed instalment plan has been put into place.
7.c. Several instalment plans are available. If paying by instalments, a payment schedule covering the full amount of the invoice must be agreed upon by both parties prior to the start of lessons.
7.d. Late payments will incur a late fee of $10 unless prior payment terms have been arranged with GM.
7.e. Cancellation of the lesson agreement prior to the following month without proper notice as outlined above will incur a cancellation fee of $50.
7.f. All accounts are payable by the date specified on the invoice. If an account is not paid within 30 days after the due date, the account may be referred to our debt recovery agency and we may charge you a minimum default fee of 25% of the unpaid portion of the price (but not less than $28.13) to cover our legal and recovery costs. The account may also be recorded on a credit information database held by a credit reporting agency.
7.g. A summary of current fees can be found below:
Weekly 30-minute lessons - $150 per month
Weekly 45-minute lessons - $225 per month
Weekly 30-minute lessons at student’s home - $250 per month
Casual lessons - $67.5 per 45-minutes
Group 30-minute lesson (each) - $110
Lesson rescheduling fee (catch-up lessons) - $5
Late fee - $15
Reservation fee for an extended absence - 50% of the normal lesson fee
Cancellation fee - $50
7.h. The lesson fee paid by the student is to reserve a regularly allocated time-slot each week, during which GM will make himself available to teach the pupil either in person or via Zoom.
7.i. GM’s bank details are - ANZ Account Number - 06-0493-0439088-02. Please use both the first and last names of the student and the invoice code (found at the top of the invoice) as reference.
3.j. Overdue accounts - GM reserves the right to temporarily suspend students from lessons with unpaid fees.
8. Changes to the Terms and Conditions
8.a. The Terms and Conditions described above are agreed to upon enrollment and
may be changed at any point by MMA without providing notice to the student. A copy of the Terms and Conditions will always be available on our website and may be emailed to the pupil on request.